Backflow program software for water utilities

Backflow software for utility programs.

BackflowCore.ai gives water utilities one operating record for assemblies, tester readiness, submissions, notices, dashboards, map visibility, and hazard follow-up.

Device registry Tester verification Digital submissions Compliance notices Dashboards and map visibility
BackflowCore.ai program overview dashboard for water utilities
Available now

Registry and assembly history

Track assemblies, properties, serials, hazard class, due dates, and test history from one system.

Available now

Tester readiness controls

Verify tester status, credential documents, and calibration evidence before submissions move forward.

Available now

Review, notices, and dashboards

Keep submissions, notices, dashboards, and reporting connected instead of rebuilding the record from exports.

Built around the operating sequence

Designed for the way utility teams already run the program.

BackflowCore.ai is structured around the actual sequence utility teams manage: maintain the assembly record, verify tester readiness, collect the right submission, decide it, then move compliance and follow-up forward.

  • Keep the assembly record stable even when a device is swapped, rebuilt, or retested.
  • Search by serial number, address, tag, or property context before any test result is entered.
  • Block submissions when tester approval, certification, or calibration evidence is no longer current.
  • Keep notices, review decisions, and reporting trace tied to the same utility-controlled record.
Why teams care

Utilities do not need another disconnected form tool. They need cleaner control over registry accuracy, tester activity, review workload, and compliance visibility with a small team.

One authoritative record

Registry, submissions, notices, and reporting all point back to the same assembly and property record instead of separate spreadsheets or inboxes.

Scoped external workflows

Utilities stay in control while testers, service partners, and customer-facing workflows use the exact level of access they need.

Operational visibility

See queue pressure, overdue assemblies, notice history, and program risk without waiting for manual reconciliations.

Available now

Core workflows utilities can evaluate today.

BackflowCore.ai already covers the operating areas that matter most in evaluation: registry accuracy, tester verification, digital submissions, review and approval, compliance communications, and program visibility.

Registry

Assembly and property records

Maintain assembly type, serial, hazard class, service context, due cadence, location data, and test history from one record set.

Tester readiness

Verification, credentials, and calibration

Support tester approval, document review, and calibration-aware controls before the utility accepts new work.

Digital submissions

Dynamic forms, drafts, and attachments

Use device-specific forms, attachments, attestation, and draft support instead of email, PDFs, and manual re-entry.

Review workflow

Auto-approval and exception handling

Let lower-risk submissions move quickly while failed, incomplete, or higher-risk records route into a utility review queue.

Compliance operations

Notices, traceability, and reporting

Track due soon, in grace, overdue, and follow-up activity with notice history and reporting context tied to the same record.

Program visibility

Dashboards, maps, and hazard follow-up

Use dashboards, map-backed registry views, and hazard-related follow-up to see where program pressure is building.

BackflowCore.ai reporting and compliance operations workspace
How work moves

From assembly lookup to compliance action.

The product becomes most useful when the full operating sequence stays connected from first lookup through approval, notices, and reporting.

1

Start from the assembly record

Work from the assembly, property, hazard, due-date, and location context already in the system.

2

Verify the tester and equipment

Confirm approval, credential validity, and calibration readiness before the utility accepts the submission.

3

Capture the right submission

Use device-specific forms, attachments, attestation, and draft support across authenticated and public submission paths.

4

Review, approve, or request correction

Apply policy-driven routing so routine work moves quickly and exceptions stay visible to staff.

5

Advance compliance and follow-up

Keep notice history, dashboards, maps, and reporting aligned to the same operating record without reconstructing it later.

Who it’s for

Built for utility teams, testers, and partners.

BackflowCore.ai is utility-led software. The buyer is usually the utility or municipal program team, but the product also gets stronger when testers and service partners can participate through structured workflows.

Primary buyer

Water utilities and municipalities

Best fit for teams managing recurring testing, notice stages, and reporting with limited staff and growing program pressure.

Daily operator

CCC managers and compliance staff

Built for the people keeping due dates, review queues, follow-up actions, and audit-ready records moving throughout the year.

External

Certified testers

Give testers a cleaner submission path with better device lookup, readiness checks, attachments, and status visibility.

External

Consultants and industry partners

Evaluate the product around workflow design, implementation planning, and the practical operating needs of the programs they support.

Implementation, trust, and rollout

Trust starts with rollout clarity.

Because BackflowCore.ai is early, teams should be able to evaluate the product through the things that matter before go-live: structured rollout work, tenant-scoped access, auditable records, export-ready program data, and practical early operating support.

Implementation and rollout

Start from a defined implementation sequence covering tenant setup, imports, policy configuration, tester onboarding, and go-live validation.

Security and access controls

Use tenant-scoped records, permission-based access, audit trails, and segregated file access as part of the operating model.

Exportability and tenant data control

Keep program settings, records, reviews, notices, and attachments in a structure that supports audited export and tenant-level administration.

Hands-on early operating support

Work through registry cleanup, tester readiness, notice policy, and the first live cycles with practical workflow support.

Scope clarity

Available now, expanding carefully.

BackflowCore.ai already covers the core workflows utilities evaluate first. Additional policy depth and more advanced enforcement automation are being expanded deliberately rather than oversold.

In active expansion

Deeper policy configuration

Jurisdiction-specific policy depth and tenant-level configuration continue to build beyond the core operating workflows already available.

In active expansion

Advanced enforcement automation

More automated escalation and enforcement steps are planned as next-stage depth, not as today’s headline promise.

In active expansion

Broader dashboard customization

Current dashboards and reporting are part of the product today, while deeper shared and customizable dashboard options continue to mature.

Not part of current scope

Scheduling, payments, and unrelated utility workflows

The product stays focused on backflow program operations rather than drifting into adjacent systems that dilute that focus.

Founding utility / design partner

Join the early cohort shaping the product.

We are working with a limited group of utilities, municipalities, consultants, and industry partners who want closer collaboration during rollout and a direct voice in how the product evolves.

Why teams join
  • Closer product access Work directly with the team refining registry, tester, submission, and compliance workflows.
  • Practical rollout input Shape how implementation should work for real utility constraints and operating pressure.
  • Selective early cohort This is a focused collaboration group, not a broad beta list.